WM Sales Telcos - Sales Force for telecommunications companies


One of the ways in which telecommunications services companies strive to be competitive, it is by improving their processes, as it not only positively enhance the image of the company but to maintain and attract new customers. One of the most important processes while complex is the direct sales home Triple Play services, not only for aspects such as personnel management but by the complexity of their processes due to consultations should be made to the credit bureaus, viability, coupled with filling out various forms and at least two visits per customer. Supported by technology and communications, WM developed a sales force solution tailored to the telecommunications companies.   WM Sales telcos, is a mobile solution that operates on any portable device, to automate the operations of the business consultants of the Telecommunications Service Companies in the sale of their portfolio of Subscription Television Services, Broadband, Telephony and Triple Play. Integrates the newest technology (Maps, GPS, GPRS, etc.), to query, update rates online and provides access to business systems and ERPs, although operates off-line and connects only when required view or send information to the Central System of the company. This application allows the filled contract being signed by the customer using its voice.   Benefits:    • Authorizes online the viability of Memberships  • Updates the database of customers  • Automates the collection of customer information, eliminating errors in typing and document processing.  • Improves the quality and flow of information between the sales process and associated systems.  • Obtains a greater knowledge of customers with real time information from the state of the market  • Increases productivity of your salespeople  • Exerts visit control  • Improves customer service  • Minimizes use of paper  • Eliminates downtime in the process.  • Eliminates billing errors and control processes  • Increases positive company image  • Improves the level of competitiveness in the market